Delta Defense Hiring: Remote Contact Center Service

Are you someone who enjoys helping people, solving problems, and building genuine connections—without leaving your home? Delta Defense, a trusted partner of the U.S. Concealed Carry Association (USCCA), is offering an exciting opportunity for Connecticut residents to join as Contact Center Service & Sales Advisors. This role combines customer service with sales, giving you the chance to guide members, provide support, and earn rewards for your success—all while working remotely.

Job Overview

The Service & Sales Advisor position is a full-time, fully remote role designed for individuals passionate about customer interaction. As part of Delta Defense’s award-winning contact center team, you’ll engage with USCCA members and prospects, handle account updates, answer inquiries, and introduce membership benefits. This is not your typical call center job—here, you’ll have real conversations, provide solutions, and play a role in protecting lives and families through service and education.

Key Job Details

Organization	Delta Defense
Job Title	Contact Center Service & Sales Advisor
Location	Remote (Connecticut residents only)
Total Vacancies	Multiple
Application Mode	Online
Last Date to Apply	September 5, 2025
Official Website	https://www.deltadefense.com/careers/

Eligibility Criteria

To qualify for this opportunity, candidates must:

• Be a resident of Connecticut
• Hold a high school diploma or equivalent (Associate’s degree preferred)
• Have previous experience in customer service or sales
• Demonstrate strong verbal and written communication skills
• Show empathy, patience, and active listening in conversations
• Be computer-literate and comfortable navigating multiple software tools
• Be willing to complete full-time paid training, including licensing preparation

Note: New hires are required to obtain and maintain a Producer Property and Casualty License. Training and support will be provided.

Selection Process

The selection process involves an online application, followed by assessments and interviews. Candidates who meet the qualifications will be trained virtually for eight weeks before officially starting their shifts. Training includes onboarding, product knowledge, systems, and sales techniques.

Salary and Benefits

This role offers competitive compensation and extensive benefits:

• Starting pay between $19.27 and $20.00 per hour, depending on experience
• Shift premium based on schedule
• Commission opportunities
• 23 days of Paid Time Off annually + 8 company holidays
• 1 paid day for volunteer service each year
• Comprehensive insurance: Medical, Dental, Vision, Life, STD & LTD
• Retirement savings through HSA and FSA options

Important Dates

• Application Closing Date: September 5, 2025
• Training Start: Within 8 weeks of hiring
• Shift Options:
  • Tuesday – Saturday, 1:30 pm – 10:00 pm CDT
  • Sunday – Thursday, 1:30 pm – 10:00 pm CDT

How to Apply

Follow these steps to apply:

1. Visit the official application page: Apply Here
2. Fill out your personal and professional details carefully
3. Complete online assessments sent to your email after applying
4. Attend interviews and complete licensing training if selected

Important Links

• Apply Online
• Official Career Page

FAQs

Q1: Is this job open to people outside Connecticut?
No, this specific position is only open to Connecticut residents.

Q2: Do I need prior sales experience?
Customer service or sales experience is preferred, but strong communication skills are most important.

Q3: Is the training paid?
Yes, all new hires receive full-time paid training.

Q4: Do I need to buy a license before joining?
No, Delta Defense provides training and covers licensing requirements.

Q5: What is the pay structure?
Base salary starts from $19.27 to $20.00 per hour, plus commission and shift premiums.

Disclaimer: This article is based on publicly available information. Applicants should confirm details directly from Delta Defense before applying.